Refund policy

Effective Date: January 1, 2024

Last Updated: January 1, 2024

No Refund or Return Policy

At Baker & Baker, we are committed to providing our customers with high-quality products and exceptional service. As part of our commitment to transparency and fairness, we would like to outline our refund and return policy:

1. No Refunds:

Scope: This policy applies to all purchases made through Baker & Baker website https://bakerandbaker.co.in/

• We do not offer refunds on any purchases made through our website, unless the product is defective or damaged upon receipt.
• All sales are final, and refunds will not be provided for change of mind, buyer's remorse, or dissatisfaction with the product.

2. Defective or Damaged Products:

• If you receive a defective or damaged product, please contact us within 7 days of receiving your order.
• Evidence: To be eligible for a refund or replacement, you must provide photographic evidence of the defect or damage.
• Once we have reviewed your claim, we will issue a refund or send a replacement product at no additional cost to you.

3. Exchanges (if applicable):

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.

4. Exceptions:

• Certain products may be exempt from our no refund policy, such as perishable goods, personalized items, or digital downloads. These exceptions will be clearly stated on the product page.

5. Return Shipping:

• If you are eligible for a return or exchange, you will be responsible for paying for your own shipping costs. Shipping costs are non-refundable.

6. How to Contact Us:

• If you have any questions about our refund and return policy, or if you need assistance with a return or exchange, please contact us at info@bakerandbaker.co.in or call +917770020605 By making a purchase on our website, you acknowledge and agree to abide by the terms of our refund and return policy.

Thank you for shopping at Baker & Baker.