Terms & Conditions

1. Introduction

Welcome to Baker & Baker Chemical Company / Wilson & Beckman Exim International.

These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree with these terms, please refrain from using our website or services.

2. Products and Services

Our store offers laboratory chemicals, agrochemicals, laboratory instruments, consumables, and scientific equipment.

All products are intended strictly for professional, laboratory, agricultural, research, or industrial use.

Customers are responsible for ensuring that the purchase, handling, storage, and use of the products comply with all applicable laws and safety regulations.

3. Product Information

We make every effort to ensure that product descriptions, specifications, and images are accurate.

However:

  • Product packaging may differ from images displayed.

  • Labels or packaging design may change from time to time.

  • Availability of products is subject to stock.

We reserve the right to modify or discontinue products without prior notice.

4. Pricing

All prices listed on the website are:

  • Subject to change without prior notice

  • Applicable only for online purchases

  • Inclusive or exclusive of applicable taxes depending on product listing

In the event of pricing errors due to technical issues, we reserve the right to cancel or modify orders.

5. Order Acceptance

After placing an order, you will receive an order confirmation email. However, this does not guarantee acceptance of the order.

We reserve the right to:

  • Cancel orders

  • Limit purchase quantities

  • Refuse service

Orders may be cancelled due to:

  • Product unavailability

  • Incorrect pricing

  • Suspicious or fraudulent transactions.

6. Shipping and Delivery

Orders will be processed and shipped according to the timeframe mentioned on the website.

Delivery times may vary depending on:

  • Customer location

  • Courier availability

  • Regulatory restrictions for chemicals

We are not responsible for delays caused by courier services, regulatory authorities, or unforeseen circumstances.

7. Chemical Handling Disclaimer

Many products sold on this website are chemical substances that may be hazardous if improperly handled.

By purchasing products from our store, you acknowledge that:

  • You have sufficient knowledge or professional expertise to handle chemical materials.

  • You will follow proper safety precautions and storage guidelines.

  • You will comply with applicable chemical safety regulations.

Customers are advised to consult the Safety Data Sheet (SDS/MSDS) before handling any chemical.

8. Limitation of Liability

To the maximum extent permitted by law, Baker & Baker Chemical Company / Wilson & Beckman Exim International shall not be held liable for:

  • Improper or unsafe use of products

  • Damage resulting from incorrect application

  • Crop damage or loss of agricultural yield

  • Indirect, incidental, or consequential damages

The buyer assumes full responsibility for the use of purchased products.

9. Returns and Refunds

Due to the nature of chemical and laboratory products, returns are generally not accepted except in the following situations:

  • The product received is damaged during delivery

  • The wrong product was delivered

  • The product is defective

Any issue must be reported within 48 hours of delivery.

Returned items must be unused and in original packaging.

10. Intellectual Property

All content on this website including:

  • Logos

  • Product descriptions

  • Images

  • Graphics

  • Website design

are the intellectual property of the company and may not be copied or reproduced without permission.

11. Prohibited Use

Customers must not use our products for:

  • Illegal activities

  • Unauthorized chemical synthesis

  • Unsafe or harmful purposes

We reserve the right to refuse service if misuse is suspected.

12. Promotional Terms (Offers, Discounts, Coupons & Gift Cards)

Discount Offers

Discount offers are valid only during the specified promotional period.

  • Discounts may apply only to selected products or categories.

  • Discounts cannot be combined with other promotions unless explicitly mentioned.

  • Final discounted prices are non-negotiable.

Coupon Codes

Coupon codes must be applied during checkout.

  • Only one coupon code may be used per order unless stated otherwise.

  • Coupon codes cannot be exchanged for cash.

  • Expired coupon codes will not be accepted.

  • If an order is cancelled or refunded, the coupon code used may become invalid.

Promotional Offers

Promotions may include:

  • Bundle offers

  • Limited-time discounts

  • Free shipping offers

  • Combo product deals

All promotional offers are valid while stocks last and may be modified or withdrawn without prior notice.

Gift Cards

Gift cards issued by our store:

  • Can only be used for purchases on our website

  • Cannot be redeemed for cash

  • Must be used before the expiry date

  • Lost or stolen gift cards will not be replaced

Unused balances will remain valid until expiry.

Free Gifts / Promotional Products

Orders that qualify for promotional gifts must meet the minimum eligibility criteria.

  • Free gifts cannot be exchanged for cash.

  • The company reserves the right to substitute a gift with another product of equal value.

Order Cancellation with Offers

If an order placed using a promotion is cancelled:

  • The promotional benefit may be revoked.

  • Refunds will only be issued for the actual amount paid after discount.

Misuse of Promotions

We reserve the right to cancel orders or restrict accounts if promotions are misused, including:

  • Abuse of coupon codes

  • Fraudulent transactions

  • Bulk purchases using consumer promotional offers.

13. Privacy Policy

Use of our website is also governed by our Privacy Policy, which describes how customer information is collected and used.

14. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page.

15. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall fall under the jurisdiction of courts located in Pune, Maharashtra, India.